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Contact Support

If the above materials haven’t helped, contact us and we’ll get back to you as soon as possible.

Email & Phone Number
North America
  • Canada

    support-ca@roborock.com

    18334211915

  • Mexico

    support-mx@roborock.com

  • United States

    support-us@roborock.com

    18559604321

Europe
  • Austria

    support-at@roborock-eu.com

  • Belgium

    support-be@roborock-eu.com

  • Czech

    support-cz@roborock-eu.com

  • Denmark

    support-dk@roborock-eu.com

    45-80830484

  • Estonia

    support-ee@roborock-eu.com

  • Finland

    support-fi@roborock-eu.com

    358-80005734

  • France

    support-fr@roborock-eu.com

  • Germany

    support-de@roborock-eu.com

    49-21186942937

  • Hungary

    support-hu@roborock-eu.com

  • Ireland

    support-ie@roborock-eu.com

  • Italy

    support-it@roborock-eu.com

  • Latvia

    support-lv@roborock-eu.com

  • Lithuania

    support-lt@roborock-eu.com

  • Luxembourg

    support-lu@roborock-eu.com

  • Netherlands

    support-nl@roborock-eu.com

  • Norway

    support-no@roborock-eu.com

  • Poland

    support-pl@roborock-eu.com

  • Portugal

    support-pt@roborock-eu.com

  • Romania

    support-ro@roborock-eu.com

  • Slovakia

    support-sk@roborock-eu.com

  • Slovenia

    support-sl@roborock-eu.com

  • Spain

    support-es@roborock-eu.com

  • Sweden

    support-se@roborock-eu.com

    46-200753997

  • Switzerland

    support-ch@roborock-eu.com

  • Turkey

    support-tr@roborock-eu.com

  • UK

    support-uk@roborock-eu.com

  • Others

    support@roborock-eu.com

Asia
  • China Mainland

    service@roborock.com

  • Hong Kong

    support-hk@roborock.com

  • Indonesia

    support-id@roborock.com

  • Israel

    support-il@roborock.com

  • Japan

    support@roborock.jp

    0120992878

  • Malaysia

    support-my@roborock.com

  • Philippines

    support-ph@roborock.com

  • Singapore

    support-sg@roborock.com

  • South Korea

    support@roborock.co.kr

    15665534

  • Thailand

    support-th@roborock.com

  • The United Arab Emirates

    support-ae@roborock.com

  • Vietnam

    support-vn@roborock.com

  • Others

    support@roborock.com

South America
  • Brazil

    support-br@roborock.com

Oceania
  • Australia

    support-au@roborock.com

    +61 1800 413 621