Roborock Support

How to connect Roborock to Mi Home on an Android device?

How to connect Roborock to Mi Home on an iOS device?

How do I merge or divide rooms on the map?

Can Roborock S7 use any accessories from previous models?

Why doesn’t Roborock S7 come with a moisture-proof pad or a main brush cleaning tool?

How do I enable Roborock S7 child lock?

What’s the difference between Standard Mop Route and Deep Mop Route?

How do I set water flow?

How do I connect robot vacuum to Google Home?

How do I connect robot vacuum to Google Home?

How do I connect robot vacuum to Alexa?

Can robot cleaner stop mopping the carpet automatically?

Will I receive an alert when the water tank is empty?

Can I add cleaner into the water tank when mopping?

How to set schedule room cleaning with multi-floor maps feature on?

How do I upgrade the firmware of S6 MaxV?

How do I benefit from the camera function of S6 MaxV?

How do I access the remote viewing feature of S6 MaxV on Roborock APP?

What is the camera function of S6 MaxV?

How to create multiple maps for multi-level house?

How long does Roborock take to get fully charged?

What is the maximum height of a threshold that Roborock can pass over?

How should i prepare my home before Roborock vacuum cleans?

Why does the vacuum indicate “Low Battery Charge Soon”?

The vacuum cleaner shuts down after sucking in and expelling air a few times. What should I do?

Why does the bed brush/floor brush stop rotating automatically?

Why isn't Carpet Boost activated on carpets?

Why is the battery not full even after charging for a long time?

Does continually connecting the machine to the charger or charging stand damage the battery?

Why does the Roborock Handheld Cordless Vacuum Cleaner H6 take longer to charge in summer?