Troubleshooting – Roborock Support Center

What should I do when error 13 occurs?

Why Auto-emptying is not working?

Why the LED status indicator light on the dock is steady red?

Why there’s no hot water coming out when washing the main mop/Why the mop doesn’t feel hot after washing?

What should I do if the Auto-Drying is not working?

What should I do if the LED status indicator light on the dock is steady red?

What should I do if the drying effect is poor?

What can I do if the Auto-Emptying doesn't start after the robot docks properly?

Wie sollte ich vorgehen, wenn der Reinigungsroboter das Dock nicht finden kann?

What should I do if Dyad Pro is unable to connect to WiFi?

What should I do if the vacuum cleaner does not charge when docked (Dyad Pro)?

What should I do if lots of bubbles created during vacuuming or self-cleaning (Dyad Pro)?

What should I do if there are large water stains on the floor, the cleaning head leaks water, or water cannot be vacuumed from the floor (Dyad Pro)?

What should I do if the dirty tank leaks and the filter is wet (Dyad Pro)?

What should I do if my robot doesn’t react when I give commands through Alexa?

What can I do if the Auto-Emptying doesn't start after the robot docks properly?

What can I do if the indicator light on the Auto-Emptying Docking station is always red?

What should I do if the Auto Emptying docking station is not emptying effectively?

What should I do if the docking station doesn't wash mop when robot returns to dock?

What should I do if mop washing performance is reduced?

What should I do if Empty Wash Fill Dock is not emptying effectively?

What should I do If the LED status indicator light on the docking station is steady red?

What should I do if the robot alerts: Error 42 Maintenance brush jammed?

What should I do if error 18 occurs?

What should I do if the buttons don't work?

What should I do if the dirt level indicator doesn't work properly?

Roborock Support