Roborock Support

Can I add cleaner into the water tank when mopping?

What can I do with the Routines?

Does Q7Max recognize and avoid magnetic strip?

Where is the water tank of Q7max？

Do I need to remove the filter inside the Dock Dustbin for cleaning?

Can I use the Auto-Empty Dock Pure without dust bag?

How often should I replace the disposable dust bag?

How many washing modes are there and what's the difference between them?

How often does the robot go back to wash mop?

How often do I need to refill Clean Water Tank of S7 MaxV Ultra?

Is it normal to find a small amount of water residue in my newly received Empty Wash Fill Dock?

Can I add cleaning solution into Clean Water Tank?

What are the 3 containers on top of the docking station?

Where should I position my device?

How do I connect my roborock device to google home (roborock app)?

Can S7MaxV use accessories from previous models?

Why there’s some click sound when the water tank is shaken?

Is it normal to have some white lines on the lower part of the water tank?

How do I let the device vacuum without mopping?

How do I let the robot clean by a cross-hatch pattern?

What‘s the difference between S7MaxV and S6MaxV?

Can I place the vacuum cleaner flat or upside down?

Why doesn't the Clean button work when the vacuum cleaner is connected to the charging dock?

Does storing the device on the charging dock affect the battery life?

In what environments can I use the device?

How long does it take to complete a self-cleaning?

How long it could work, when it is fully charged?

Is it normal if there is a line on the clean water tank? Is it a crack?

Which parts of the device can be washed with water?

Can I use any detergent or cleaner into the clean water tank or on the floor when using the device?