FAQs – Roborock Support Center

How to connect Roborock to Mi Home on an Android device?

How do I connect robot cleaner to Mi Home APP on an iOS device?

How do I merge or divide rooms on the map?

How many self-cleaning modes are available?

Recommended scenarios for the four cleaning modes

How long will it take to fully charge the F25 Ultra?

Will the product damage the floor in Steam mode?

What are the power consumption rates for self-cleaning and drying functions respectively?

What is the cleaning coverage in each mode of F25 Ultra?

What is the temperature of F25 Ultra during hot-water cleaning?

What is the temperature of F25 Ultra in Steam mode?

What are the differences between F25 Ultra and F25?

What are the differences between F25 Ultra and F25 ACE?

What about the working noise levels of H60 Hub Series and H60 Series in each mode?

What about the dust-proof and water-proof ratings of H60 Hub Series and H60 Series?

Charging hours of H60 Hub Series and H60 Series

Battery life of H60 Hub Series & H60 Series

Dimensions of the H60 Hub Series

H60 Series Models Key Features:

H60 Hub Series Models Key Features:

What are the key differences between the main units in the H60 Hub Series, H60 Series, and H5?

What are the differences among H60 Hub Series Models?

What are the differences among H60 Series Models?

How does the robotic arm assist the robot in cleaning and automatically tidy up items?

What is the battery runtime of the robot and the robotic arm?

Does the main brush get tangled with hair easily? Will it affect daily cleaning?

Is the robotic arm safe?/ Will it pinch me when retracting?

What is the load capacity of the robotic arm? What items can it pick up?

What can the robotic arm do?

Roborock Support