Roborock Support Center
Troubleshooting

What should I do if there are large water stains on the floor, the cleaning head leaks water, or water cannot be vacuumed from the floor (Dyad Pro)?

Remove the rollers and the dirty tank to check for a clog in the dirty water pipe or the suction outlet, and if the filter is clogged. Clear all blockages, clean the filter and make sure dirty tank and filter were properly installed before retrying.

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What should I do if there are large water stains on the floor, the cleaning head leaks water, or water cannot be vacuumed from the floor (Dyad Pro)?