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What should I do if the device alerts water tank empty when there's full tank of water?

  • Please do not add distilled water or purified water into the clean water tank. It may not be recognized by sensor as it is not conductive. Please try tap water.
  • If you only have purified water at home, please add some table salts into the water and try again.
  • Please double check if the clean water tank is firmly secured or not. If the issue persists, please contact Customer Support.

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