What should I do if the device alerts water tank empty when there's full tank of water?

Please do not add distilled water or purified water into the clean water tank. It may not be recognized by sensor as it is not conductive. Please try tap water.
If you only have purified water at home, please add some table salts into the water and try again.
Please double check if the clean water tank is firmly secured or not. If the issue persists, please contact Customer Support.

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