Roborock Support

What can the MagBase remote controller do?

What’s the difference between E5 and E4?

Can my robot work with the Auto-Empty Dock?

Can I start the Emptying manually?

How do I pair the Auto-Empty Dock with the robot?

When I want to remove the Dustbin from the Auto-Empty Dock, do I need to unplug the Dock?

How often should I replace the disposable dust-bag?

What can I do if the Auto-Emptying doesn't start after the robot docks properly?

Why isn't the battery fully charged despite having charging it for a long time?

Does continually connecting the machine to the charger or charging stand damage the battery?

Why does the Roborock Cordless Stick Vacuum Cleaner H7 take longer to charge in summer?

How do I store the accessories?

How do I enable Child Lock?

How long does it take to charge the Roborock Cordless Stick Vacuum Cleaner H7?

What is the total run time of the Roborock Cordless Stick Vacuum Cleaner H7?

How do I turn off the vacuum cleaner?

How do I change the display language? (FCC and CE versions)

Why can't I stop the vacuum cleaner?

What does "MAX" on the transparent dustbin mean?

Is it normal to have several vertical/diagonal lines on the side of the transparent dustbin?

Is it normal to find slight scratches on the product after unpacking it?

Can Roborock S7 use any accessories from previous models?

How do I enable Roborock child lock?

What’s the difference between Standard Mop Route and Deep Mop Route?

How do I set water flow?

How do I connect robot vacuum to Google Home (Mihome app user)?

How do I connect robot vacuum to Google Home?

How do I connect robot vacuum to Alexa?

Can robot cleaner stop mopping the carpet automatically?

Will I receive an alert when the water tank is empty?