Roborock Support

Can I add cleaner into the water tank when mopping?

How to set schedule room cleaning with multi-floor maps feature on?

How do I upgrade the firmware of S6 MaxV?

How do I benefit from the camera function of S6 MaxV?

How do I access the remote viewing feature of S6 MaxV on Roborock APP?

What is the camera function of S6 MaxV?

How to create multiple maps for multi-level house?

How long does Roborock take to get fully charged?

What is the maximum height of a threshold that Roborock can pass over?

How should i prepare my home before Roborock vacuum cleans?

Why does the vacuum indicate “Low Battery Charge Soon”?

The vacuum cleaner shuts down after sucking in and expelling air a few times. What should I do?

Why does the bed brush/floor brush stop rotating automatically?

Why isn't Carpet Boost activated on carpets?

Why is the battery not full even after charging for a long time?

Does continually connecting the machine to the charger or charging stand damage the battery?

Why does the Roborock Handheld Cordless Vacuum Cleaner H6 take longer to charge in summer?

How long does it take to charge the Roborock Handheld Cordless Vacuum Cleaner H6?

How long is the run time of the Roborock Handheld Cordless Vacuum Cleaner H6?

How do you turn off the vacuum cleaner?

How do you change language on the screen? (CE version and Traditional Chinese-Korean-Japanese-Russian version only)

Why can't the vacuum cleaner be stopped?

What does "MAX" on the transparent dust bin mean?

Is it normal to have several vertical/diagonal lines on the side of the transparent dust bin?

Is it normal to find slight scratches after unpacking?

How do I share my robot to others on Mi Home?

How many maps can Roborock S5 save?

How do I connect robot vacuum to alexa via skill Roborock Plus?

How do I connect robot vacuum to alexa via skill Roborock Home or Mi Home?

How do I restore my robot cleaner to factory default?